ERIC Number: ED157113
Record Type: RIE
Publication Date: 1976
Reference Count: 0
Practical Techniques for Achieving Consensus.
Kline, John A.
Consensus is important in the making of a policy decision. If a decision is reached without consensus, morale and unit satisfaction may both suffer. With genuine consensus, a unit tends to willingly support and implement the new policy. After analyzing how observed small groups had actually reached consensus, the following ten techniques were developed: (1) orient the group, (2) insist on true consensus, (3) maintain your position as long as it is valid, (4) seek out differences in opinion, (5) remain open to other opinions, (6) be willing to compromise, (7) contribute frequently to the discussion, (8) use group pronouns rather than personal pronouns, (9) give adequate information, and (10) clarify the discussion. A study of group decision making showed that groups that followed these ten techniques were significantly more successful in reaching a consensus, and members of the successful groups were significantly more satisfied with their own performance and the performance of their group. Groups that achieve true consensus have a better chance of making the right decision at the first attempt. (JF)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Study prepared at Maxwell Air Force Base