This is a report on 18 months of work done in an experimental and demonstration project designed to develop ways to meet in-plant skill needs by upgrading the job skills of entry level (mostly minority group) workers and by improving capacity for better employee-supervisor relationships. Project activity took place in three cities--Newark, Baltimore, and Cleveland. Overall coordination was performed by Skill Achievement Institute, a group of manpower specialists who had cooperated on a feasibility study and in a 2-year upgrading project in New York City. The project contracted with employers to design upgraded jobs, to design and deliver training for employees to be upgraded, and to develop employer capability to carry on the upgrading technique, called High Intensity Training, in the plant during paid time, with guaranteed promotions and raises. The report is divided into five separate volumes, which include "An Applied Model for Project Management,""Guidelines for Marketing and Sales,""High Intensity Training Methodology,""An Analysis of the Short Range Impact of High Intensity Training," and a summary volume, which contains an annotated bibliography. (BC)