This report is a compilation of training materials used in two institutes conducted by the Mississippi State University in cooperation with the Mississippi Employment Security Commission. The objective of the project was to develop a training program and a handbook which would better prepare state employees to work with the disadvantaged through increased awareness of the special problems of those persons. The participants were selected career employees in their first year of employment and represented both sexes, different races, and different socioeconomic levels. Analysis of data collected in conjunction with the institutes revealed that the participants had become less authoritarian in that they exhibited less desire to manipulate, coerce, or control others. Also, followup data gathered 6 months after training showed that employers rated participants as being more efficient and competent in their work. Other conclusions are discussed. (JS)