In this report, community control is examined at it relates to social and human service organizations. Community is defined at the agency which is the target of control. Community control is a major issue for non-white Americans who are increasingly concerned with owning and controlling those institutions that exist within the boundaries of their communities. The most relevant yet controversial issues facing social and human service agencies are those of community control and the challenge by the non-white staffs of these agencies for the leadership role in changing the agencies' images and functions in their communities, from decision-making to service delivery. There has been a general awakening of minority Americans to the neo-colonial system under which agencies operate and minority Americans work. Where minority workers have moved into administrative positions with potential power and begun to develop viable communication with the non-white community of agency employees, the agency reaction has come under the guise of the need for economic and efficiency analyses. Use of various systems approaches has allowed agencies to control budget and policies in an attempt to stifle minority workers' demands for accountability. Such actions on the part of agency administrations point out the racist patterns that are woven throughout their systems, and that real commitments and real attempts to change will not easily come about. (Author/JM)