This survey summarizes the experience of nine growing British companies which have introduced effective face-to-face communication by using a system of briefing groups. A briefing group is one which is called together regularly in order that company decisions and the reasons behind them may be explained to employees at all levels. The objective of such a group is to convey understanding of a communication to every employee through face-to-face contact with his supervisor. Each manager is responsible for communication to the people he supervises. To avoid distortion of the most important information, a written brief is frequently issued as a support. Briefings occur once a month and last from 15 minutes to half an hour. Groups vary from 6 to 20 in most of the nine companies. (CK)