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ERIC Number: ED051448
Record Type: RIE
Publication Date: 1970
Pages: 18
Abstractor: N/A
Reference Count: 0
The Supervisor and Technological Change--A Study of the Changing Role of the Supervisor in the Port Transport Industry.
Wilkinson, B.
Training is one of the many means that an organization may use to help its employees in their adaption to organizational change. F. Olsen Ltd. is a major Norwegian International Shipping organization. This study was concerned with the Olsen Berths based at Mill Docks in the Port of London. The major problems, as defined by senior management at that time, were as follows: (1) the supervisors were not prepared to work in different ways to suit the new methods of work; (2) the supervisors would not accept that they were an integral part of management; and (3) the intergroup rivalry between the supervisors at the two berths was having a bad effect on work output. The first task for the trainer and researcher was to produce some sort of quantifiable factual evidence of the present activities of the supervisory team. Management meetings were held to identify and solve the problems. The intention from the start of this project had been to develop a management team at Olsens that would be self-regulating and responsible for its own self-development. The evidence from the study suggests that this objective was at least partly achieved. The Olsen study offers some insights into the possible requirements of an effective change program. All those involved in change must be consulted about the reasons for change and its possible effects. (CK)
The National Ports Council, 17, North Audley Street, London, W1Y 1WE, England (Single copies gratis; prices for quantities on application)
Publication Type: N/A
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: National Ports Council, London (England).
Identifiers: F Olsen Limited (Norway)