ERIC Number: ED050425
Record Type: RIE
Publication Date: 1971-Apr
Reference Count: 0
Client Satisfaction with Counseling as a Function of Type of Problem, Training and Experience of Counselor, and Duration of Counseling.
Watson, Patricia; Noble, Frank C.
This is a follow-up study of clients seen at the Inter-University Psychological and Counseling Center during the 1968-1969 academic year. The instrument used was the Counseling Services Assessment Blank; 59% of the clients returned the questionnaire. Three questions were investigated: Are there differences in satisfaction among clients with problems which are primarily educational-vocational and personal problems? Is client satisfaction related to training and experience of the counselor? Is client satisfaction related to amount of time spent in counseling? Results indicated: (1) greater satisfaction for the clients with personal problems, rather than educational-vocational problems; (2) no significant differences in satisfaction dependent on the training and experience of the counselor; and (3) length of time in counseling and satisfaction were found to be significantly correlated for the clients with personal problems, but not for the educational-vocational choice clients. (Author)
Publication Type: N/A
Education Level: N/A
Authoring Institution: American Personnel and Guidance Association, Washington, DC.; George Peabody Coll. for Teachers, Nashville, TN.
Note: Paper presented at the American Personnel and Guidance Association Convention in Atlantic City, New Jersey, April 4-8, 1971