ERIC Number: ED040336
Record Type: RIE
Publication Date: 1969
Reference Count: N/A
On-The-Job Training for Minorities: An Internal Study.
Frank, Harold Hillel
This study used not only formal interviews, questionnaires, and attitude surveys, but also observations and informal interviews, to evaluate the internal workings of a secretarial and clerical skill training program for nonwhite women. Most data came from over 1,000 two to five minute observations of trainees during the on the job phase of training. Additional observations were made in a classroom on company premises, where trainees received formal instruction during the morning. Results of 1,129 random observations of work area activities revealed that trainees spent 69% of their time doing little (running errands, taking breaks, being idle, and so on) that contributed to skill development. Attention was also given to such aspects and influences as recruitment and selection procedures; the social, legal, political, and economic environment of the training program; race relations and other interactions among trainees and between them and teachers; and attitudes of the training supervisor. Arguments were set forth for restructuring this program and others like it. (Author/LY)
Descriptors: Attitudes, Behavior Patterns, Bibliographies, Clerical Occupations, Doctoral Dissertations, Facilities, Females, Interviews, Minority Groups, Observation, On the Job Training, Performance, Program Evaluation, Questionnaires, Racial Relations, Recruitment, Selection, Supervisors, Teachers, Testing, Trainees
University Microfilms, 300 N. Zeeb Rd., Ann Arbor, Michigan, 48106 (Order No. 70-2202, MF $4.60, Xerography $16.20)
Publication Type: N/A
Education Level: N/A
Authoring Institution: California Univ., Los Angeles.
Note: Ph. D. Thesis