ERIC Number: ED037619
Record Type: RIE
Publication Date: 1969
Reference Count: N/A
Process Consultation: Its Role in Organization Development.
Schein, Edgar H.
This volume focuses on the process by which the consultant builds readiness for organizational development (OD) programs, actually conducts training, and works with the key individuals of an organization as part of an OD program. Part I describes in some detail the human processes in organizations--communication, functional roles of group members, group problem-solving and decision-making, group norms and group growth, leadership and authority, and intergroup processes. Part II shifts from diagnosis toward the kinds of intervention which the process consultant makes--establishing contact and defining a relationship, selecting a setting and a method of work, gathering the data, intervention, and evaluation of results and disengagement. Appendixes include memos on internal auditing and control programs, organization, and erosion of rationality. (Author/NL)
Descriptors: Communication (Thought Transfer), Consultants, Group Norms, Intergroup Relations, Interpersonal Relationship, Intervention, Leadership, Organizational Change, Organizations (Groups), Problem Solving
Addison-Wesley Publishing Company, Reading, Mass. 01867
Publication Type: N/A
Education Level: N/A
Authoring Institution: N/A