Though the authors in these 13 papers differed in their attitudes toward the concept of an Ombudsman on campus, a majority seemed to agree with the following assumptions: 1) various levels of administration and bureaucracy are capable of abusing the citizenry of the university community; 2) the Ombudsman is a "third party agency" and is not the advocate of any special group; 3) his position is acquired and maintained in a manner that assures him of administrative perspective and freedom from political and administrative pressure; 4) he concerns himself with individuals and specific cases, but ultimately must become a "change catalyst" for the betterment of the university community; 5) he is a paramount tool of power, having full administrative authority to investigate and publish his findings and recommendations; and 6) he does not try to short-circuit valid existing compensation or grievance procedures. Several of the authors are Ombudsmen themselves and they discuss their campus experiences. (AF)