ERIC Number: ED035834
Record Type: RIE
Publication Date: 1969
Reference Count: N/A
Objectives for Management Development Programs in Large Department Stores: Their Determination and Implications for Program Design.
Wentorf, Dorothy Arlene
This study of supervisory/middle management development programs for large department stores focuses on the determination of training objectives and the implications of these objectives for program design. To survey current practice in large department stores, a questionnaire was sent to 71 large stores which had at least 1000 employees. Thirty organizations representing a total of 281 store units and approximately 252,000 employees responded with completed questionnaires. General findings of the survey show that, on the whole, supervisory/management programs in the large department stores studied are rather narrow in scope and aimed at relatively low level objectives. This is indicated by the tendencies to conceive of development for this level as a course or series of courses rather than a many-faceted, sequential approach; to devote most efforts to training of new supervisors as opposed to continuing development or retraining of the entire group of supervisors; to concentrate on present job responsibilities, compared to preparation for possible future promotion; and to emphasize the management functions which are usually most associated with lower levels of supervision (supervision of people and control of day-to-day operations in contrast to planning and innovation and handling of risk and uncertainty). (author/nl)
Descriptors: Distributive Education, Doctoral Dissertations, Management Development, Objectives, Organization Size (Groups), Orientation, Program Development, Questionnaires, Retailing, Retraining, Skill Development, Standards, Surveys
University Microfilms, 300 N. Zeeb Rd., Ann Arbor, Michigan, 48106 (Order No. 69-9735, MF $3.00, Xerography $10.35)
Publication Type: N/A
Education Level: N/A
Authoring Institution: Wisconsin Univ., Madison.
Note: Ph. D. Thesis