ERIC Number: ED035011
Record Type: RIE
Publication Date: 1969-Apr
Reference Count: 0
The Description and Evaluation of Counseling Center Needs and Services Through Follow-up Questionnaires.
Hurst, James C.; Weigel, Richard G.
Counseling center efforts to establish and maintain relevant effectiveness in the services they offer, must be based on valid and reliable feedback from critical sources. Record keeping and data collection are the procedures by which this feedback can be acquired if they are designed to answer questions and do not become ends in themselves. A follow-up questionnaire and mailing procedure designed to provide both descriptive and evaluative data can be most useful in producing data useful in a number of important ways in the assessment of agency response to environmental needs. Cross-agency comparisons have great potential and emphasize the importance of the development of a data bank equipped to handle both descriptive and evaluative material. The Counseling Services Assessment Blank was recently developed and adopted, along with a standardized mailing for the evaluation of counseling center feedback through a data bank being developed at Colorado State University. This data bank will make possible agency comparisons of evaluative data for the first time. Feedback assessment of the type described here is essential for improvement in the effectiveness of both individual staff and agency programs. (Author)
Publication Type: N/A
Education Level: N/A
Authoring Institution: Colorado State Univ., Ft. Collins.; American Personnel and Guidance Association, Washington, DC.
Note: Paper presented at the American Personnel and Guidance Association Convention, Las Vegas, Nevada, March 30--April 3, 1969