ERIC Number: ED022864
Record Type: RIE
Publication Date: 1967
Reference Count: 0
A Study of the Opportunities for, Requirements of, and Knowledges, Abilities, and Related Characteristics Needed by Beginning Office Workers, with Implications for Business and Office Education.
Burton, John R.; And Others
This study was designed to obtain detailed information on the qualifications and needs of young people seeking employment in Connecticut business offices. Survey forms were mailed to every fifth Connecticut company listed in the 1966 "Dun and Bradstreet Reference Book" and other companies recommended by the Connecticut State Employment Service. Of 1,226 firms contacted, 824 responded providing the data requested. Research teams conducted 522 interviews with beginning office workers and 353 supervisors of these workers in 130 firms which employed 5 or more beginning workers. Among the many findings were: (1) Most of the major employers were located in the metropolitan areas of the state, (2) Some firms carried on active recruitment programs and the high school was the main target for recruitment, (3) The tests most relied upon as selective devices were the aptitude test and a straight-copy typing test, (4) Nearly two-thirds of the workers held jobs that would be classified in the clerical job family, a sixth in machine operation jobs, and the remainder in secretarial, bookkeeping, and customer contact families, and (5) Nearly all workers had graduated from high school and only 1 in 4 had taken training beyond high school. (PS)
Descriptors: Educational Needs, Employee Attitudes, Employer Attitudes, Employers, Employment Interviews, Employment Opportunities, Employment Qualifications, High School Graduates, Individual Characteristics, Job Analysis, Job Skills, Literature Reviews, Occupational Information, Occupational Surveys, Office Occupations, Office Occupations Education, Questionnaires
Publication Type: N/A
Education Level: N/A
Authoring Institution: Connecticut State Dept. of Education, Hartford. Div. of Vocational Education.; Connecticut Univ., Storrs. School of Education.