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ERIC Number: ED018242
Record Type: RIE
Publication Date: 1967-Feb
Pages: 1
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
CRITERIA FOR EVALUATING THE EFFECTIVENESS OF LIBRARY OPERATIONS AND SERVICES, PHASE I--LITERATURE SEARCH AND STATE OF THE ART. FINAL REPORT. ARMY TECHNICAL LIBRARY IMPROVEMENT STUDIES (ATLIS), REPORT NO. 10.
COHRSSEN, B.A.; WESSEL, C.J.
THIS REPORT SUMMARIZES THE FINDINGS OF A SEARCH IN THE LIBRARY AND MANAGEMENT SCIENCES LITERATURE TO DETERMINE THE STANDARDS AND METHODS OF EVALUATING THE EFFICIENCY AND EFFECTIVENESS OF LIBRARY SERVICES AND OPERATIONS. A MATRIX IS USED TO SHOW WHICH MANAGEMENT TECHNIQUES, EITHER ANALYTICAL OR OPERATING, MAY BE APPLICABLE FOR EVALUATING THE EFFICIENCY OR EFFECTIVENESS OF THE LIBRARY COMPONENTS AND DETERMINE CRITERIA FOR THEM. A CHART IS GIVEN TO SHOW THE RELATIONSHIP OF LIBRARY OPERATIONS TO ACTIVITIES AND HOW THEY BOTH SUPPORT THE LIBRARY'S GOAL. EXISTING CRITERIA AND STANDARDS ARE FOUND TO BE UNSATISFACTORY BECAUSE ONLY SOME ASPECTS OF LIBRARIES LEND THEMSELVES TO QUANTITATIVE MEASUREMENT, SUCH AS NUMBER OF ITEMS CATALOGED, ORDERED OR FOUND IN A PERIOD OF TIME. THE QUANTITATIVE MEASUREMENT OF THE VALUE OF A LIBRARY SERVICE OR PRODUCT SUCH AS A LITERATURE SEARCH, BIBLIOGRAPHY OR CURRENT AWARENESS SERVICE SEEMS MORE DIFFICULT TO ASSESS. A BIBLIOGRAPHY OF 758 REFERENCES WITH ABSTRACTS REPRESENTING THE SOURCES COVERED IN THE LITERATURE SEARCH FOR THIS REPORT IS APPENDED. THIS DOCUMENT IS AVAILABLE AS AD-649-468 FROM THE CLEARINGHOUSE FOR FEDERAL SCIENTIFIC AND TECHNICAL INFORMATION, SPRINGFIELD, VIRGINIA, 22151, $3.00 FOR HARD COPY, $0.65 FOR MICROFICHE, 399 PAGES. (AUTHOR)
Publication Type: N/A
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: Thompson (John I.) and Co., Washington, DC.
Identifiers: N/A