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ERIC Number: ED015512
Record Type: RIE
Publication Date: N/A
Pages: 9
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: N/A
INTERVIEWER WARMTH AND VERBAL COMMUNICATION IN THE INITIAL INTERVIEW.
POPE, BENJAMIN; SIEGMAN, ARON W.
THE PRESENT STUDY INVESTIGATES THE EFFECTS OF INTERVIEWER WARMTH ON INTERVIEWEE VERBAL BEHAVIOR, AND REPLICATES EARLIER FINDINGS ABOUT THE EFFECTS OF INTERVIEWER SPECIFICITY. IN ADDITION TO FIVE VERBAL BEHAVIOR VARIABLES USED IN PREVIOUS STUDIES, THREE ADDITIONAL SCALES, NONRESISTIVENESS, RESISTIVENESS, AND SUPERFICIALITY, WERE DEVELOPED TO ASSESS THE RELEVANCE OF THE INFORMATION COMMUNICATED BY THE INTERVIEWEE. FEMALE NURSING STUDENTS WERE INTERVIEWED TWICE BY TWO DIFFERENT INTERVIEWERS WITH ONE USING A WARM, AND THE OTHER, A COLD APPROACH. EACH INTERVIEW SCRIPT CONTAINED FOUR HIGH AND FOUR LOW SPECIFICITY QUESTIONS. ANALYSIS OF VARIANCE INDICATED THAT UNDER THE WARM CONDITION, THE INTERVIEWEE IS MORE VERBALLY RESPONSIVE. WHEN THE FIRST INTERVIEW IS WARM, THE EFFECT ON PRODUCTIVITY IS GREATER, AND TENDS TO PERSIST INTO THE COLD INTERVIEW. THE INTERACTION BETWEEN INTERVIEWER WARMTH AND INTERVIEWEE SPEECH DISTURBANCE VARIES WITH SPECIFICITY CONDITIONS. LOW SPECIFICITY OF THE INTERVIEWER IS ASSOCIATED WITH THE INTERVIEWEE'S HIGH VERBAL OUTPUT, SPEECH HESITANCY, LOW RESISTIVENESS, AND HIGH SUPERFICIALITY. HIGH SPECIFICITY IS ASSOCIATED WITH HIGH RESISTIVENESS. INTERVIEWER WARMTH EMERGES AS A BASIC CONDITION FOR A HIGH LEVEL OF INTERVIEWEE VERBALIZATION, ALTHOUGH THE RESULTS OF A STUDY AT THE UNIVERSITY OF OREGON MEDICAL SCHOOL DO NOT AGREE. MANY RELATIONSHIPS MAY VARY FROM ONE INTERVIEW TO ANOTHER, DEPENDING ON INTRA-INTERVIEW INTERACTION. (PR)
Publication Type: N/A
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A
Identifiers: N/A